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The Trust Score utilizes credit information from Equifax® to corroborate tenant-submitted information, giving landlords a secure & accurate measure of applicant’s suitability while simplifying the tenant screening process.
Reading the Trust Score
The Trust Score is a comprehensive tenant screening tool designed to measure a renter’s reliability. Compare applicants at a glance with a single score, then view a detailed breakdown to see key information like:
Equifax® credit summary including credit score range
Income verification
Court Records
Risk Assessment
Employment Verification
And more
Protect your investment
The wrong tenants can quickly lead to complaints, costly damage, and missed rent payments. Here’s why the Trust Score is such an important tool for today’s landlords:
Interest rates
With Canada’s rising interest rates, it’s more important than ever to minimize vacancies and cut out missed rent payments.
Minimize risk, maximize profit
Prevent costly repairs and vacancies to keep your rental business profitable by avoiding troublesome tenants altogether.
More than a credit check
Find the right tenants the first time. The Trust Score looks beyond finances to give you an accurate picture of applicants’ reliability.
How to unlock the Trust Score
For liv.rent tenants
To unlock Trust Score reports for tenants on liv.rent, you will need to create a listing on liv.rent and have tenants apply.
Create a listing on liv.rent.
Ensure that both your listing and ID are verified.
Once your listing is published, you will have to wait to receive an application from a renter.
If you would like to view the Trust Score report of a renter who applied, click “Unlock Trust Score”.
Complete payment to unlock the full Trust Score report.
If you are under a Growth or Business plan or have previously purchased a Tenant Screening Report package, you can redeem your credits to unlock.
For tenants outside of liv.rent
To unlock Trust Score reports for tenants outside of liv.rent, you will need to compile their information for submission.
Sign up for a liv.rent landlord account.
Ensure that your ID is verified.
Once you have completed your sign up and are logged in, navigate to the “Trust Score” tab on the left-hand menu of your Landlord Dashboard.
Once you land on the /app/trust-score page, click “Start Screening“.
Follow the prompts to submit the renter’s information and complete payment.
Unlock the power of the Trust Score
Discover tenant screening solutions that bring peace of mind to your rental business.
Credit Checks
Unlimited Listings
Unlimited Inquiries
Shareable Listing Link
Company Landing Page
Multi-platform Advertisements
Pay-as-you-go
$16.99
per report
Pay-per-use
Pay-per-use
Growth
$48 per month
billed annually
2 per month
Standard
2 per month
Popular
Business
$399 per month
billed annually
15 per month
Custom
6 per month
Need more? Contact our sales team for Enterprise solutions.
Unlock the power of the Trust Score
Discover tenant screening solutions that bring peace of mind to your rental business.
POPULAR
Growth
What’s included:
2 credit checks per month
2 multi-platform advertises per month
Unlimited Inquiries
Unlimited Listings
Shareable listing link
Standard company landing page
$48 per month, billed annually
Business
What’s included:
15 credit checks per month 15 multi-platform advertises per month Unlimited Inquiries Unlimited Listings Shareable listing link Standard company landing page
$399 per month, billed annually
Pay-as-you-go
What’s included:
1 credit check$16.99 per report
Need more? Contact our sales team for Enterprise solutions.
More than just a credit check
The Trust Score goes beyond credit scores to give a complete picture of prospective tenants’ reliability so you don’t miss out on rent payments. Here’s what’s included:
Credit Summary
An extensive analysis of the applicant’s credit history from the last 4 years on all accounts, powered by Equifax® credit checks.
Risk Assessment
An overview of potential risk factors that could affect the applicant’s ability to make rent payments on time.
Trustworthiness
A proprietary metric designed to measure applicants’ integrity and transparency by manually verifying their income, identity, employment, and more.
Rent-to-Income Ratio
A percentage calculation that evaluates applicants’ ability to pay rent, based on gross monthly income divided by the amount of their rent payments.
Learn more about the Trust Score
Build your tenant screening expertise with liv.rent’s library of Trust Score resources.
Learn more about the Trust Score
Build your tenant screening expertise with liv.rent’s library of Trust Score resources.